I never thought I'd have to say it but this week we had to fire 2 clients! The reason being that the clients were taking too long to pay, and trying to get us to do work for free. We can be quite generous with our workload and often do a few extra bits as a gesture of good will but these clients were draining and taking valuable time away from the clients who paid on time.
I saw an blog about firing a client and this gave me the added push to do it. I hate to fire clients but in this economy it is better for the business to stick to lovely clients who appreciate the extra effort we go to for them.
Have a look at the article on when to fire a client and ho to do it properly!
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